Terms of Service

Last updated: March 11, 2026

These Terms of Service ("Terms") govern your use of the website www.thinkboxmarketing.com and the marketing services provided by ThinkBox Inc. ("ThinkBox", "we", "us", or "our"). By accessing our website or engaging our services, you agree to these Terms.

1. Services

ThinkBox provides restaurant marketing services including but not limited to:

• Digital advertising campaign management (Google Ads, Meta Ads, TikTok Ads)
• Content creation (photography, videography, graphic design)
• Social media management
• Marketing strategy and consulting
• Website and funnel development

Specific services, deliverables, and terms are outlined in individual client agreements.

2. Eligibility

Our services are designed for restaurant and food & beverage businesses. By engaging our services, you represent that you are at least 18 years of age and have the authority to enter into a binding agreement on behalf of your business.

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information about your business
• Grant necessary access to advertising accounts, social media profiles, and other platforms as required
• Review and approve content and campaigns in a timely manner
• Pay all fees as outlined in your service agreement
• Comply with all applicable advertising platform policies (Google, Meta, TikTok, etc.)

4. Fees and Payment

Service fees are outlined in individual client agreements. Unless otherwise specified:

• Management fees are billed monthly in advance
• Advertising spend is separate from management fees and is paid directly to the advertising platforms
• All fees are in Canadian Dollars (CAD) and are subject to applicable taxes (HST)
• Late payments may incur additional charges as specified in the service agreement

5. Advertising Campaigns

When managing advertising campaigns on your behalf:

• We manage campaigns according to agreed-upon strategies and budgets
• We do not guarantee specific results, rankings, or return on ad spend
• Campaign performance depends on various factors including market conditions, budget, creative assets, and platform algorithms
• We will report on campaign performance as outlined in the service agreement
• Ad spend budgets are recommendations; actual spend may vary based on platform delivery

6. Intellectual Property

• Content created by ThinkBox for your campaigns (photos, videos, graphics, copy) is licensed to you for use in connection with your business upon full payment
• ThinkBox retains the right to showcase work in our portfolio and case studies unless otherwise agreed in writing
• You retain ownership of your brand assets, logos, and trademarks
• ThinkBox's proprietary methods, strategies, and tools remain our intellectual property

7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary business information shared during the course of the engagement, including but not limited to advertising strategies, campaign data, financial information, and customer lists.

8. Limitation of Liability

To the maximum extent permitted by law:

• ThinkBox shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services
• Our total liability shall not exceed the fees paid by you in the three (3) months preceding the claim
• We are not liable for actions taken by third-party platforms (Google, Meta, TikTok) including account suspensions, policy changes, or algorithm updates

9. Termination

Either party may terminate the service agreement as outlined in the individual client agreement. Upon termination:

• All outstanding fees become immediately due
• We will provide reasonable transition support including handover of account access
• Active advertising campaigns will be paused or transferred as directed

10. Website Use

By using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Reproduce, duplicate, or exploit any portion of the site without permission
• Submit false or misleading information through our forms

11. Disclaimer

Our website and services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario, Canada.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms of Service, please contact us at:

ThinkBox Inc.
Email: info@thinkboxmarketing.com
Phone: +1 (289) 277-4584
25 Viking Ln, Etobicoke, ON M9B 0A1, Canada